MJS Computer Services was founded in 1999 by Michael J Searle, providing callout services & remote support to both domestic & business customers. The founder (MJS) has, to date, 25 years experience in PC/laptop fault diagnosis, repairs, upgrades & technical support.
In November, 2012, our very first repair centre was opened in Birtley, County Durham. Since then, MJS Computer Services has continued to expand, constantly looking to evolve alongside the latest technology releases. We have built an excellent reputation with a constantly growing customer base.
Following the unforeseen closure of our Birtley branch (due to storm Desmond!) M.J.S Computers have launched a new call out service to complement the existing iphone, tablet, laptop and computer repair services available from our shop in Ponteland.
Covering an area between Peterlee and Morpeth, time slots can be booked for a variety of repairs online. Alternatively you can call one of our call out engineers closest to you.
MJS Computer Services is now a VAT Registered Limited Company and is rapidly becoming a recognised, trusted repairer of Apple products, Smartphones, PCs & laptops. All of our staff are well-educated, polite & very helpful.
Our aim is to provide you with an honest, efficient & pleasant customer experience and we have plenty of testimonial which reflects this.
WHAT WE DO
Our repair centres will undertake any work that a traditional computer repair shop does; including software repairs, hardware changes, fault diagnosis & callouts. However this work is not what makes us stand out from other businesses;
MJS Computer Services provide a WHILE-YOU-WAIT repair service for Apple iPhones & iPads.
(Other devices may be applicable for this service)
Our expertise also spreads into the latest devices, providing services for Apple products & Smartphones. Some of our most popular repair services include:
Windows Health Checks & Factory Re-installs
Laptop Hardware Repairs & Servicing
Desktop PC Hardware Repairs & Servicing
Mac OS Health Checks & Factory Re-installs
Macbook/iMac Hardware Repairs & Servicing
iPhone/iPad Hardware Repairs
Samsung Galaxy Hardware Repairs
Call out Services
Business Call out Services
Data Recovery Services
If you don't see what you are looking for listed above, please don't hesitate to contact us for further information. We are only a phone call away!
As of December 2014, we now have a second store in Ponteland, Northumberland. We have high standards when it comes to presentation and receive a lot of positive feedback regarding our stores. Our stores provide a clean, friendly environment and also feature comfortable waiting areas, so you can take the weight off your feet!
If you have used our services before and would like to see an MJS store in YOUR area, feel free to e-mail in to us using our 'contact us' form.
As a business we take your technology queries very seriously and we have consistently proved ourselves able to amend a huge range of computer issues. We are always trying to improve the way we undertake repairs to maximise quality of work & efficiency so that you receive your device, repaired on time & to a high standard.
Our staff are well-educated & highly experienced in all of the services we offer. As part of the superb customer service we provide, some of our staff are also educated in other fields (exclusive of repairs), such as; networking, network security, data security, graphic design, web design & programming.
Although we currently don't offer the above as set services, you can be rest assured that any advice given by our staff is reliable & factual. Any repair work undertaken is by that of a trained, competent member of staff.
The biggest question that is on most of our customer's minds when coming in for an Apple iPad/iPhone repair is: "Are the parts genuine Apple products?"
The answer is of course "No - Apple use their own parts from their own manufacturers in China".
We use BRAND NEW, RE-MANUFACTURED parts which are the equivalent of original Apple parts. There are a lot of 'cheap copies' on the market (many of which come from eBay sellers), which will not work, feel or even look the same as genuine parts.
Our replacement parts have been tried & tested and we also offer a full 12 MONTHS WARRANTY with our hardware repairs, so you can be at ease with using MJS Computer Services as a repairer.
WE ARE ALWAYS LOOKING TO IMPROVE OUR BUSINESS SO IF YOU HAVE ANY COMMENTS OR SUGGESTIONS, PLEASE DON`T HESITATE TO CONTACT US.