LAPTOP REPAIR NEWCASTLE UPON TYNE

Page Title

On Site Laptop Repair Service

Telephone 0191 2037011

Who are MJS Computer Services?

My name is Michael Searle and I set up MJS Computer Services way back in 1999, a few months before the millennium bug was about to strike!

I have 20 years experience in problem diagnosis, repair and upgrades for Personal Computers and Laptops.

We are now a tight knit enterprise which includes similarly experienced computer repair technicians.

MJS Computer Services are based in Washington, Tyne and Wear, but as we are a call out computer repair company, we cover the whole of the North East of England. Washington is a great base for us to work from, as this is central to most areas - 10 minutes away from Sunderland or Newcastle - 20 minutes to get to Morpeth or Cramlington (straight through the Tyne tunnel and we are there!)

The reason ? .....

Over the years, have you noticed how many independent computer repair shops have come and gone, usually within 3-6 months?

The problem with all of these shops is they do initially quite well, but quickly exhaust the small area surrounding them and go under due to lack of new sales.

By "casting the net further", and providing a professional, friendly service, we have been able to build our customer base and now have many happy and loyal friends who have been with us from the beginning - something you really need when going through a terrible recession!

As laptops became cheaper and more widespread, we have adapted to the challenge of providing quality notebook repair at a competitive price. This is by far the main part of our business now.

We are delighted by the much positive feedback and comments we`ve received and hope to build on this.

We cover the North East of England, from Seaham, Sunderland and South Shields to Newcastle, Morpeth and Alnwick!

Recently I was discussing with a new client, the negative experiences he has had with other IT Support companies around Newcastle, not showing up after booking an appointment. It seems strange to me that people would book an appointment and then forget about it or change their mind.

So here is a 4 step process on how we deliver reliable Computer Support:

1) We asses wether we are a good match and are confident to help with your problem. If so, proceed to step 2…

2) We explain if anything is needed before we arrive and how we work.

3) We check our schedule and yours, and give you a specific time slot in a 2 hour window. We then block it off in our diary so nothing else gets in the way.

4) We arrive, help you with your problem and get the job done.

If there are any delays or problems in getting to your appointment we phone or sms ahead to let you know, so you arent left wondering or waiting.

This system ensures we don’t miss appointments and keep our clients happy.

Is Your Computer or Laptop giving you grief? You are not alone!

You probably arrived here because you are struggling with some issues on your Computer and need some help…

You are not alone, many people struggle with Computer issues, they don’t always work as they should and computer problems can be really frustrating and time-wasting. That's why I created MJS Computer Services - to help people like you, who need a helping hand every once in a while.

How do we work? Why a mobile service?

MJS Computer Services is a small business. We travel around and help people on-site, because people like being able to get the problems sorted out, without having to remember how to unplug and replug everything. Its also a hassle to lug your PC around - and the work is carried out there and then.

Who do we work for?

We work for small businesses, home users and sub-contract to larger companies that don’t have

any local IT support presence.

We work quickly, we always show up, explain things without jargon, have strong technical skills and experience, our rates are comparable to other high-quality I.T. support companies. Our home and business clients are down to earth people who appreciate friendly service, explained to them in plain English without any jargon.

Our Values

We value honesty, kindness and building long-term relationships with clients, most of our work is from previous happy clients who enjoy having us help them out every once in a while.

Things we can help you with...

* Laptop Repair / Screen Repair

* Internet Connection & Networking Issues

* Wireless Connections

* Viruses and Spyware problems

* General Computer Troubleshooting

* Computers Crashing and not working properly

* Desktop PC Hardware problems

* Desktop & Laptop software problems

* Windows & Linux Dual boot systems

How to get in touch..

If you are open to finding out wether we are a good fit for you and we can help with your problem, my name is Michael and you can reach me on 0191 2037011

(if I am having a conversation with a client, please leave a message and I`ll call you back, out of courtesy to them).

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Give us a call Today - We are ready to help you!

Telephone 0191 2037011

Email info@mjscomputers.net